Privacy Policy

Thank you for visiting Export Accelerator’s website (the “Site”). At Export Accelerator, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of personal information when you visit our Site:

  • Personal Information You Provide: When you fill out forms on our Site, sign up for our newsletter, or contact us through the provided contact forms, we may collect information such as your name, email address, phone number, and any other information you provide.
  • Automatically Collected Information: Like many websites, we may automatically collect certain information about your device and usage of the Site, such as your IP address, browser type, operating system, and browsing behaviour.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide and maintain our services.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To personalise your experience on our Site and deliver relevant content and advertisements.
  • To analyse and improve the performance and functionality of our Site.

3. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyse usage patterns. By using our Site, you consent to the use of these technologies as described in our Cookie Policy.

4. Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

  • With service providers who assist us in operating our business and providing our services.
  • With third-party partners for marketing and advertising purposes, but only with your consent.
  • When required by law or to protect our legal rights.

5. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorised access or disclosure.

5. Data Retention

We retain data that you voluntarily submit on the website such as email address, name, phone number, or any other information that you’ve provided. This data, along with the metadata is retained indefinitely. You have the right to request deletion of the data you’ve submitted by writing to us at sayhello@exportaccelerator.com.au.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sayhello@exportaccelerator.com.au.