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Amazon Ad Agency Versus In-House Marketing: Weighing the Pros and Cons

Reading Time: 4 minutes

Ever feel lost in the Amazon jungle of e-commerce? Millions of sellers flock there, but how do you stand out from the pack? Cracking the Amazon marketing code takes expertise and strategy. That’s where the battle between in-house marketing and Amazon ad agencies comes in.

This blog explores the pros and cons of both options, dives into the services agencies offer, and unlocks the secrets to in-house Amazon marketing success. Plus, we’ll help you decide if building your own team or partnering with an agency is the right path.

The Pros and Cons of an Amazon Ad Agency

An Amazon ad agency is a specialised marketing agency that focuses on helping sellers increase their sales and visibility on the platform. Using an agency offers several advantages, but also comes with its own set of drawbacks.


  • They have expertise in managing Amazon ads campaigns, optimising product listings, and driving brand awareness.  
  • Agencies offer a full marketing arsenal, including social media marketing, email marketing, and Amazon SEO expertise, to conquer any objective. 
  • Agencies bring proven strategies and deep knowledge of Amazon’s ever-evolving landscape to your brand. 


  • Agencies typically charge a fee for their services.  
  • Partnering with an agency can involve a shift in day-to-day campaign control from the Amazon business to the agency team. 

The Pros and Cons of In-House Amazon Marketing

In-house Amazon marketing has its own set of pros and cons.  


  • The Amazon seller can maintain complete control over their marketing efforts. No cookie-cutter solutions here! Businesses can craft strategies that perfectly fit their brand identity and specific objectives. 
  • Having an in-house team allows for better collaboration and communication, as team members are working closely together and can quickly adapt to changing market conditions.  
  • A dedicated in-house team of experts allows businesses to build and maintain their brand identity and develop a deep understanding of their target audience. 


  • It requires a significant investment of time and resources to recruit and train a team capable of executing effective Amazon marketing campaigns.  
  • The expertise required to navigate the complexities of Amazon’s algorithms and best practices may also be lacking within an in-house team.  
  • Keeping pace with Amazon’s rapid changes can feel like chasing a moving target for businesses. 

Achieving Success with In-House Amazon Marketing

Achieving success with in-house Amazon marketing requires a strategic approach and a focus on key areas such as marketing campaigns, product listings, and organic traffic. Here are some tactics sellers can use to succeed at Amazon marketing:  

  • Optimising product listings with compelling and informative content is key to attracting shoppers and turning them into loyal customers. 
  • Focusing on generating organic traffic through strategies such as SEO and social media marketing can help businesses achieve sustainable growth on Amazon.  
  • Having the right skills for an in-house Amazon marketing team is crucial for success. Social media marketing skills are essential for effectively promoting products and engaging with customers on platforms such as Facebook and Instagram.   
  • Email marketing skills are critical for forging lasting connections and driving repeat business through targeted email campaigns. 
  • An in-house Amazon marketing team also needs to be up to date with the latest Amazon advertising options and tools. For more on this, read our blog on Amazon advertising strategies!  

What Services Would an Amazon Advertising Agency Offer?

Amazon ad agencies offer a wide range of services to help businesses maximise their marketing efforts on the platform. These include:

1) Ad creation and campaign management

  • Agencies have expertise in creating compelling ad content and targeting the right audience to maximise campaign performance.  
  • They can develop and manage campaigns that incorporate different types of Amazon ads, such as sponsored products, sponsored brands, or sponsored display ads.  

2) Account management and reporting analytics

  • Agencies can handle the day-to-day management of Amazon Seller Central accounts, including inventory management, customer service, and dealing with Amazon’s support team.  
  • They provide detailed reporting and analytics on campaign performance allowing sellers to leverage rich data to make informed strategic choices.

3) Audit and optimisation services

  • Agencies can conduct thorough audits of a business’ Amazon marketing efforts, identifying areas for improvement and optimisation.  
  • An Amazon seller can unlock the full potential of their products and marketing efforts with an agency’s help in optimising listings, increasing visibility, and enhancing campaign performance. 

Factors to Consider When Making the Final Choice

Certain key factors need to be considered when deciding between hiring an Amazon advertising agency or pursuing in-house marketing.  

Budget considerations

Partnering with an agency comes with an investment. Their expertise brings value, but fees add to the costs.

  • Before diving in, carefully consider your budget, and align your financial goals with this potential investment. 
  • Don’t just think cost, think ROI (return on investment). Weigh the potential gains from agency expertise against the expenses. Can they unlock increased sales, improved efficiency, or brand growth? 

Your company’s specific needs

Each business has unique marketing needs and objectives that should be taken into account. 

  • An agency can offer an objective viewpoint, sparking innovative ideas and challenging internal assumptions. 
  • On the other hand, who knows your brand better than yourself? In-house teams live and breathe your identity, ensuring brand awareness stays true at every turn. Internal structures also allow for swift decision-making and adjustments, adapting quickly to changes in the market or strategy. 

Remember, there’s no one-size-fits-all solution. Evaluate your unique business landscape and choose the approach that empowers you to conquer your marketing goals. Whether you choose an agency’s expertise and resources or invest in an in-house team’s control and flexibility, both paths have their merits. 

When you go the agency route, you can leverage their specialised tools, ad creation, and campaign management skills for efficient growth. Meanwhile, in-house marketing teams can have a brand-specific understanding and agile decision-making, perfect for niche strategies. 

The ideal path? Analyse your budget, goals, and needs, and choose the approach that empowers you to conquer the Amazon marketplace and achieve lasting success. 

If you do choose to opt for an agency, take a look at what Export Accelerator has to offer! We provide end-to-end Amazon account management services for your Amazon business. Reach out to us, and we’ll set you on the path to winning the Amazon marketing game! 

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